Terms and conditions: Christmas bookings

  • All bookings must be confirmed in writing with a £10.00 per person, non-refundable deposit.
  • Provisional bookings will be held for 14 days then automatically released.
  • All monies are strictly non-transferable and nonrefundable.
  • Should your numbers reduce, the monies lost cannot be used against wine, drinks or any other hotel ser vices.
  • Balance including wine orders and any dietary requirements must be received no later than 14 days prior to arrival date. Bookings after this period will only be accepted with full prepayment.
  • Guests are not permitted to bring their own alcohol on to the premises and event organisers are responsible for ensuring that everyone in their party is aware of this prior to arrival.
  • It is a condition of the booking that alcohol not purchased from Radisson Blu Durham will be removed by a member of the management team
  • All prices quoted are inclusive of VAT at the prevailing rate.
  • The management reserves the right to cancel events should minimum numbers not be achieved. In this situation, an alternative date will be offered or a full refund.
  • Tables for events are based on 10 party goers per table and all events are shared party nights.
  • For parties larger than 80 guests a separate contract will be required.
  • Dietary requirements must be communicated in advance of the event, please check with your party guests at the time of booking.
  • Accommodation at the promotional price listed is subject to availability for advance bookings only and requires a guarantee by credit / debit card and free cancellation 48 hours prior.
  • We will endeavour to accommodate amendments to bookings but this is subject to availability.
  • We will make every effort to deliver special requests but cannot guarantee these can always be fulfilled.